Most asked commercial cleaning questions

How much does commercial cleaning cost in Metro Vancouver?

Pricing usually depends on square footage, traffic, number of washrooms, floor types, and service frequency. Most businesses get a fixed monthly proposal after a walk-through so scope and pricing are clear.

What is included in commercial cleaning services?

Most scopes include trash and recycling, washroom cleaning and disinfection, high-touch point wiping, floor care, kitchen or breakroom cleaning, and spot glass. Exact tasks are customized by facility type.

How often should a commercial space be cleaned?

High-traffic facilities often need daily or 5x-week service, while lower-traffic sites may run weekly or bi-weekly. The right schedule is based on occupancy, hours, and compliance expectations.

Do you clean after hours or on weekends?

Yes. After-hours and weekend cleaning is common for offices, restaurants, and shared facilities that need minimal disruption during operating hours.

Do you bring supplies and equipment?

We can provide cleaning tools and products. Many clients prefer to supply consumables like paper products, liners, and soap. This is finalized during onboarding.

Are your cleaners insured and bonded?

Professional commercial cleaning providers should carry liability coverage and worker protection. We review coverage details and site requirements before service starts.

Do I need to sign a long-term contract?

Not always. Contract length and terms vary by provider and service complexity. We recommend focusing on clear scope, service levels, and communication standards first.

How long does onboarding take after a walk-through?

Most projects can start quickly once scope, access procedures, and schedule are approved. Larger or multi-site accounts may need additional planning time.

Can you customize checklists for our facility?

Yes. Commercial cleaning should be checklist-based by area, frequency, and priority. Custom checklists are especially important for restaurants, offices, and community facilities.

Do you offer green cleaning options?

Yes. Many businesses request low-odor or eco-conscious products, especially in occupied spaces. Product selection can be aligned with your policy requirements.

How do you maintain quality and consistency?

Consistency comes from documented scope, recurring checklists, periodic inspections, and fast issue follow-up. A clear communication process prevents service drift.

What should we prepare before the first clean?

Provide access instructions, alarm or key protocols, approved service windows, and site priorities. If consumables are client-supplied, ensure they are stocked before the first visit.