Most asked residential cleaning questions

How much does residential cleaning cost in Metro Vancouver?

Pricing usually depends on home size, current condition, bathrooms, service type, and visit frequency. Most homes receive a custom estimate after details are reviewed.

What is included in a standard home cleaning?

Typical service includes kitchens, bathrooms, floors, dusting, high-touch surfaces, trash removal, and general reset of living areas and bedrooms.

How often should I schedule house cleaning?

Many homes choose weekly or bi-weekly service for consistent upkeep. Monthly cleaning can work for lighter-use homes or clients who maintain between visits.

What is the difference between standard and deep cleaning?

Standard cleaning handles routine maintenance, while deep cleaning adds extra detail work in buildup-prone areas such as baseboards, fixtures, and hard-to-reach spots.

Do you bring cleaning supplies and equipment?

Yes, we can provide supplies and equipment. If you prefer specific products for allergies, surfaces, or scent sensitivity, we can align to your preferences.

Do you offer pet-friendly cleaning?

Yes. We can use pet-conscious approaches and coordinate around pets in the home. Let us know your preferences before your appointment.

How long does a home cleaning appointment take?

Timing varies by home size, layout, and condition. First visits and deep cleanings usually take longer than recurring maintenance visits.

Do I need to be home during the cleaning?

Not necessarily. Many clients provide secure entry instructions. We can work with your preferred access process and communication plan.

What should I do before the cleaners arrive?

A quick tidy of personal items helps the team focus on cleaning. Please also share any priority areas, surface cautions, or access notes in advance.

Can I customize my cleaning checklist?

Yes. We can tailor priorities by room, include add-ons, and adjust the scope over time based on your household needs and schedule.

What is your cancellation or rescheduling policy?

Policies vary by booking type, but advance notice is always recommended so your appointment can be moved without service disruption.

Do you provide move-in and move-out cleaning?

Yes. Move-in/out service focuses on turnover-ready results and can be scoped for homes, apartments, and rental properties.